MEC LEBOGANG MAILE, ON THE DELAY IN THE ISSUING OF REPORT CARDS IN SOME SCHOOLS

The Gauteng Department of Education wishes to apologise to learners, parents and school communities affected by delays in the issuing of report cards in some public ordinary schools across the province.

The delay is due to technical challenges affecting access to the South African School Administration and Management System (SA-SAMS), following the temporary unavailability of the Citrix environment that supports the system.

This has limited the ability of some schools to access, capture and finalise learner data required for the printing and issuing of report cards.

MEC Lebogang Maile has acknowledged the inconvenience caused and assured affected communities that the matter is receiving urgent attention.

“On behalf of the Gauteng Department of Education, I extend my sincere apology to learners, parents and school staff affected by this delay.

We understand the importance of report cards in tracking learner progress and planning for the academic term ahead,” said MEC Maile.

The MEC further clarified that SA-SAMS is a national system administered by the Department of Basic Education, and that provincial education departments depend on its operational stability for learner administration and academic record processing.

The department has confirmed that system administrators and technicians are actively working to restore full functionality and normalise access as soon as possible.

MEC Maile has urged affected schools and parents to allow the technical process to be concluded so that report cards can be issued without compromising the integrity and accuracy of learner records.

“We are confident that the technical teams handling the matter will restore the system soon.

We appreciate the patience shown by schools, learners and parents as this process is being resolved,” concluded MEC Maile.

The Gauteng Department of Education will continue to keep schools informed as progress is made.